SHOWER RESTORATION FAQs
At Tile Cleaning Experts we specialise in shower restoration – especially for natural stone. Browse through our Frequently Asked Questions to learn more about our shower restoration services. In our FAQS you will find answers to common questions we get. This includes what is included in our shower restoration services, how long until we can use the shower again, and how much it will cost.
If you don’t find the answer your are looking for in relation to our shower restoration services, please contact us either by email or phone.
What is included in your shower restoration service?
It’s the ultimate makeover for your shower area. Covering everything from a basic clean and seal, to applying fresh silicone, minor tile repair for cracked or missing tiles, regrouting. You can pick and choose from our extensive cleaning, restoration and preventative services, all tied into the one package. It’s a cost-effective and efficient solution to renovating your tired and dull shower.
Why should I book in for a shower restoration?
Shower restoration is a cost-effective and efficient solution to renovating your tired and dull shower. We cover everything from a basic clean and seal, to applying fresh silicone, minor tile repair for cracked or missing tiles, regrouting.
How is your service charged?
We will quote you based on your needs, but generally it’s charged at a basic cost and then additional services are added ontop (e.g. silicone repair, tile replacement of x amount of tiles, regrouting, etc). Some services are charged as a whole service and other additional services are priced per square meter, or meter (e.g. silicone replacement). Please note: our other services are charged per square meter with the exception of tile replacement and silicone replacement.
What tiles and stone types are do you specialise in?
We’re experts in all hard surfaced,natural and manmade stone areas. Some common types we service (but are not limited to) are: ceramic, slate, limestone, travertine, sandstone, bluestone, terracotta, marble, granite, terrazzo, vinyl, concrete and porcelain. You can read more about the properties of these under ‘types of floors’
How do I organise a quote and how long will it take?
Simply, fill in our ‘free online quote’ section and a team member will contact you with the details you provide. In most cases, we can easily provide a quote to you over the phone within 5 – 10 minutes, answering any questions or concerns that you may have. On the day, Tile Cleaning Experts will inspect the area and confirm the quote before starting.
How do I measure the area?
For basic shower restoration we charge at a standard rate for a single or double shower and additional services are priced per service (e.g regrouting, sealing, minor tile repair, silicone replacement). This is usually priced per square meter (regrouting, sealing), meter (silicone) or based on number of tiles we’re replacing. Measuring per square metre: the simplest way to measure the area is to multiply the width and length of the area to be cleaned. E.g. A room that is 2 meters long and 4 meters wide would be 4 x 2 = 8m2 in total. Our experts will determine the exact dimensions when on site and confirm before they start any work In rare cases, we may need to attend the location to provide a quote. This can be discussed with you over the phone.
Do I need a professional to restore my shower?
Sometimes elbow grease and bleach just doesn’t cut it. We use state-of-the art machines and industry solutions to get your shower looking the best it can. Plus, we restore showers regularly – we know the properties of each and every tile, plus how chemicals interact with their properties.
How long until I can use my shower again?
It depends largely on whether your shower restoration includes relaying tiles or silicone. We tend to advise customers to allow 24 – 48 hours for the sealer to fully cure. Our experts will advise on dry times when completing the job and whether further drying time is required.
Does sealing my tiles and grout guarantee that they won't become stained?
Sealing your tiles and grout is a preventative measure against dirt penetration and build-up, bacteria, staining and eroding. It means that should you spill something you have time to clean it but it does not guarantee that they are stain proof.
How long can I expect you to be at my home/office?
Most shower restoration jobs take around 4 – 6 hours (per shower) but depending on the extent of the job, it may take longer. For example, if you require minor tile replacement and silicone replacement on top. We will advise you when booking and again when arrive onsite.
How often should I do shower restoration?
Shower restoration is on a needs basis and should be booked when you feel your shower needs a bit of a face-lift. If your shower is still looking dull or matte, even after you’ve given them a sufficient regular clean or if you notice that stains aren’t lifting as easily as they once did, it may be worth considering
How should I clean my shower once you’ve worked your magic?
Tile Cleaning Experts recommends cleaning weekly with your regular shower products. Always read the label of your domestic cleaning products and test how the tile responds to new chemicals or cleaners. Both acidic and alkaline based cleaners may affect the integrity of some sealers and can damage the material your shower tiles are made from.
Are chemicals used for shower restoration toxic?
Your family, workers and customers’ safety is important, which is why we use the highest quality water-based sealers, as well of state-of-the-art machines and equipment. If your shower has previously been sealed with solvent (a hazardous chemical previously used in the industry), it’s important that this is removed by a professional with the correct precautionary equipment and ventilation. We will advise you if your floor has a solvent coating on it. In circumstances where you would like solvent-based sealer applied, we require specific precautionary measures, which you will be made aware of prior to attending the job. This consists of the premises being cleared for 48 hours after application and adequate ventilation. Our experts will ensure a high-level of safety and protection is used during this certain type of sealing process.
Will there be a lot of mess when completing the shower restoration?
We always ensure the areas we work in are well protected and the utmost care is taken to ensure any mess is contained to the job area. We have drop sheets and other protective measures for work areas. If your floor has previously been sealed with solvent (a hazardous chemical previously used in the industry), it’s important that this is removed by a professional with the correct precautionary equipment and ventilation. We will advise you if your floor has a solvent coating on it.
I have efflorescence build up, can it be removed from my shower?
Efflorescence (a crystalline, white-like deposit on the tile surface or grout lines) often appears on outdoor tile surfaces and areas that are prone to being wet . It’s formed from water bringing the minerals found underneath the tile surface to the top. Once the water evaporates, a whitish coating appears on the tile. It can be removed with specialised cleaning techniques, but it normally caused by a leakage causing water to travel beneath the tiles. It’s therefore important that the cause of the efflorescence problem is resolved. We also recommend having a professional seal it with the highest-quality penetrative water-resistant sealer to stop any more water from penetrating the tiles and grout.
Does sealing my tiles and grout guarantee that they won't become stained?
Sealing your tiles and grout is a preventative measure against dirt penetration and build-up, bacteria, staining and eroding. It means that should you spill something you have time to clean it but it does not guarantee that they are stain proof.
Does sealer change the look of my shower?
Generally, it does not, however, multiple coats and the desire for a gloss or matte finish may change it ever-so-slightly. Sealer is a clear coating that protects and still encourages the natural elements of your floor or tiles to show through.
How can I prepare for a professional to come?
We ask that you move all furniture and items in the area to be cleaned, as well as any obstructing furniture between the main entrance point and the area to be cleaned to allow for our professional equipment and machines. A quick vacuum is appreciated to remove any loose dirt, dust and hair. We also recommend painter’s tape on cornices that may come into contact with the industrial hose (as a precautionary). You can read more about this in our blog section.
Will you help me move my furniture?
We ask that you clear the area that Tile Cleaning Experts is cleaning. Tile Cleaning Experts insurance coverage means we are only covered by our restoration services and cannot be held responsible for the damage to any furniture or items.
What are your hours and availability?
We understand that everyone’s schedule is a little different, so we are flexible in the hours that we work. Generally speaking, we work Monday – Saturday between 7am and 5pm. However, there is no additional charge for after-hours services. Our technicians can usually attend the property within 2 – 10 days from making the booking at a time that suits you.
Is there a call out fee?
As our expert technicians are travelling to your premises, our call out fee is inline with industry standards, which is charged at $75 + GST if the job does not go ahead.
Is there a minimum charge?
We have a minimum charge of $250 + GST for all metro jobs. This is inline with standard industry rates.
LET US HELP
Our tile cleaning experts go that extra step and advise you on the best method and products to maintain your shiny and clean newly sealed floors.
Contact us today for a free online quote.