Sometimes you need to call in professionals – no amount of elbow grease is going to restore the look, feel and cleanliness of your tired flooring or grout. Here are the top five questions you should ask the tile cleaning service before you put them to work.
- What experience do you have?
When hiring any contractor, you should be comfortable with the amount experience, skills and ability to answer your questions or concerns confidently, honestly and respectfully. A lot of ‘professionals’ go out into the field after only a six week course and while the company may have 25 years’ experience, their contractors don’t. If the wrong product or machines are used they can damage your floor beyond repair. You can view our experience [link to home page], check out our reviews [link to Facebook] or call us for a free quote [link to quote].
- How will you clean the area of concern?
You’ve spent money on ensuring you have a beautifully kept home, from the finishings to the flooring. A doctor will always tell you about a procedure, a restaurant will always describe their process, a good hairdresser should tell you how they’re going to style your hair before they begin. Feel free to ask what method and steps the floor cleaning expert will be undertaking to revive your tired floors or tiles.
This also includes how they will protect any surrounding carpets, furniture or household fixtures.
You can see a quick overview of some of our most popular service online [link to services page].
- Do you guarantee your workmanship?
Unfortunately, not all professionals will hold themselves accountable for their work. A good technician should be able to stand by their work with complete confidence. If any issues arise after the leave the site, you should be satisfied that they’ll come back and resolve it.
- What do I need to do before you come?
We ensure that you’re made aware of processes and requirement before we come to complete the job. Make sure the areas is cleared from any furniture and vacuumed to the best of your ability to remove dust, hair and loose dirt. It’s our job to leave it even cleaner than when we arrived. You can read more about preparing your floor for a professional clean here. [link to blog article: preparing your floor for a professional clean]
Hundreds of people across Melbourne and Sydney have trusted Tile Cleaning Experts to come into their homes and businesses to clean and restore their tiles. With more than 30 years’ experience specialise in floor and tile: stripping, sealing, cleaning, polishing, resurfacing, repair work, regrouting, anti-slip treatment or even carpet repair – our experts know floors. See before and after photos of our most popular services. Link to services]